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HubSpot is a CRM with marketing, sales and service products built on one customer database. The free tools cover contact management, deal pipelines, email tracking, forms, landing pages, live chat and ad management for Google and social, with the Breeze AI assistant for research and record summaries.
Best for
Small businesses that want a free CRM to start with and room to add marketing automation later.
Not for
Cost-sensitive teams that need advanced automation soon, because Marketing Hub Professional was listed at $800/mo, a steep step up from Starter.
How to get your money’s worth
01Start on the free CRM (up to 2 users) and only upgrade the specific hub you have outgrown.
02Connect your ad accounts so lead form submissions land on contact records with their source attached.
03The $7/mo/seat Starter figure was shown as a promotional price against a regular $20/mo/seat, so budget on the regular price.